Cashless in the Lanxess Arena: Restrictions from August 1st!
From August 1, 2025, the Lanxess Arena in Cologne will be cashless. This optimizes processes and shortens waiting times at events.

Cashless in the Lanxess Arena: Restrictions from August 1st!
There will be important changes to the payment system at the Lanxess Arena in Cologne from August 1st. Visitors must be prepared for extensive restrictions on cash payments, which primarily affect catering stands, banquet and club rooms as well as boxes. The background to this change is the desire to reduce transport and energy costs, as well as to reduce waiting times ksta.de reported.
Those affected by the new regulations include the Backstage Restaurant and the well-known Henkelmännchen restaurant. All cloakrooms are also involved in the changeover. While most areas are switching to cashless payment, areas such as the ticket shop, bakery shop, cup return and selected service providers remain a hybrid payment system that allows both cash and cashless payment methods, as the arena's official website reports: lanxess-arena.de.
Advantages of the cashless system
The change is also accompanied by benefits for visitors. Shorter waiting times and faster processes improve convenience for all guests and at the same time reduce the effort involved in cash logistics. Cashless systems are also more environmentally friendly, which is a welcome aspect given the current climate discussion. Loud get.systems Cashless payment is considered safer and more cost-effective, which not only benefits the organizers but also the participants.
With the change, the Lanxess Arena, the first event to be affected by this regulation, the e-sports tournament “IEM Cologne 2025” from August 1st to 3rd, would like to offer a more modern event infrastructure and remain “state of the art” in the area of event management. Visitors are already being asked to take this into account when planning their visit to ensure everything runs smoothly.
A look into the future
Cashless payment systems, for example, use RFID technology to track transactions. Visitors can top up their account before the event and this form of payment not only makes the experience more pleasant but also safer as there is no need to carry cash. All in all, it shows that the Lanxess Arena is taking a step into the future and is setting high standards. There is anticipation for the first event at which these changes will come into effect.