Power failure in Cologne: Technician The Rhine network in continuous use!

In general, households in Cologne are only a few minutes a year without electricity - a number that is quite positive compared to other cities. Nevertheless, it is advisable to be prepared for something like that. If there is a failure, calm is appropriate. First of all, you should check the fuse box before you get in touch with a call to the police or fire brigade.

instructions for those affected

But how do you best deal with a power failure? Rheinnetz GmbH recommends checking your own area first. Does the street lighting work? Are the neighbors also affected? If so, you should contact Rheinnetz GmbH immediately. There are various ways for the sociable Cologne-based to report the power failure: for example on 0221 34645-600 for Cologne and Bornheim or the free hotline for surrounding communities.

In the event that the power failure only affects your own house, there are a number of steps that affected people can take:

1. Check the fuse box: Did a fuse trigger? With a defective device, you shouldn't do any experiments and consult an electrical installer.
2. The FI circuit breaker also plays an important role. If this has triggered, you should switch off all the safety control switch before switching on the FI circuit breaker again. If there is a trigger again, it is advisable to consult a specialist.
3. pay attention to any screw locks in the electricity meter and, if necessary, carry out a visual inspection.

In the event that all backups in the house connection box are error -free, the Rheinnetz interface service is on the spot to determine the cause of the problem. However, it remains important to know that responsibility for security problems in the house area lies with the house owner and not with Rheinnetz.

preparation for future power outages

If the next power failure comes, the Cologne team now know how to react best. After all, you don't always have to rip in the dark!